1. Dirty filter
A blocked filter cuts airflow over the coil, so it gets too cold and freezes.
Ice on an aircon is a warning sign. Running it frozen can damage the compressor, so it's worth acting quickly.
Ice forms when the indoor coil gets too cold, usually because of poor airflow (a dirty filter or coil) or low refrigerant gas. Switch the aircon off, let the ice melt fully, then clean the filter. If the ice comes back, it needs a technician.
| What you notice | Likely cause | Fix | Cost |
|---|---|---|---|
| Ice on the coil, filter dusty | Blocked airflow | Clean filter (DIY) or servicing | Free / from $54.50 |
| Ice on the pipes at the outdoor unit | Low refrigerant gas | Gas top up and leak check | from $100 |
| Ice plus musty smell | Dirty, mouldy coil | Chemical overhaul | from $150 |
| Ice only on cool nights | Temperature set too low | Set 24–25°C | Free |
| Ice and the fan isn't spinning | Blower motor fault | Repair after diagnosis | $80 diagnosis* |
Prices before GST. *On-site diagnosis is $80 for a split system and is waived when you book the repair.
A blocked filter cuts airflow over the coil, so it gets too cold and freezes.
Low gas drops the pressure in the coil, so it freezes. There's usually a leak to fix.
Dirt and mould on the coil insulate it and stop heat transfer.
Running at a very low temperature on cool nights can cause frost.
If the indoor fan stops or slows, cold air isn't moved off the coil.
Don't chip the ice off. You can damage the coil fins and pipes.
At JL Aircond, general servicing starts from $54.50 and a gas top up from $100 per unit, before GST. A chemical overhaul from $150 cleans a dirty coil.
It's not dangerous to you, but running a frozen aircon can damage the compressor, which is costly to replace.
Usually a few hours with the aircon switched off. Running Fan mode can speed it up.
Yes. Low refrigerant gas is one of the most common reasons for ice on the coil or pipes.
Send us a photo of the ice on WhatsApp. We'll tell you the likely cause and give you a quote.